Saturday, October 27, 2012

Making a great first Impression

Making a good first impression is at the heart of leadership and job skill musts. Whether you are applying for a job or managing a assignment it is a strategy tool that ranks among the most important. You want to get off to a perfect start. One article suggests that within 3 seconds someone appraises you by your appearance, your body language, you mannerisms, and the way you present yourself. We make impressions by our actions, what we say and by what others say about us. To make a excellent impression you must know what was said about you or how you are perceived. If it is positive you come with a good track record. If it was not you have a ability to change that impression. How you present yourself IS the impression. The Thankful Gift BasketThat first impression must be solid enough to show confidence to establish trust. However over-confidence can destroy trust. It is a fine line. Polite, attentive, on-time, positive, appropriateness and sincerity go a long ways. Fortunately you do not have to sign up for a seminar or class, but simply google making a nice impression to find numerous sites with free and beneficial information. The difficulty lies in finding out what others have said about you and what information they already know. That means researching. So that takes care of the first impression. The key is keeping a good impression. Once that you have landed that deal or sold that house or secured that client your impression skills are not locked in. You must expand that impression that they made the right choice and that you truly value them. You do that in your text with a letter or note or a phone call. You do it in your behavior with making face to face timely visits when possible. And you are sure to spend a few bucks to maintain that impression. It might be with food or gifts, and not just holiday anticipated gifts. When you first land the sale follow up with something. My neighbor is a real estate agent and used to send a restaurant gift card to her clients after the closing. He now walks into the closing with an impressive and The Thank Full Gift Basket from Baskets by Rita. He already knows the client, so whether it's a beer tub, wine gift basket, gourmet gift basket he pays the money for it to be a wow factor and make the significant impression as he walks through the door. He said the day he came into the room with a baby gift basket for the couple about to become parents they were so excited. Lasting impressions have rewards and he says that the wow factor and the oohs and aahhhs he gets from them carry through. As they thank him as they are leaving, he mentions he would appreciate any referrals they would send his way. When they refer, he has another gift basket sent to their house. He claims this impression has definitely increased his client list. So good impressions are important.

Thursday, October 18, 2012

Getting the Most Out of Your Employees

 A chief of a corporation in the Colorado area provided an interview to a friend's son, a graduate business son preparing his thesis. The young man asked questions about marketing, budgeting, and the best market procedures. The discussion and questions also including corporate pitfalls and challenges, protecting assets and the problems and practices in increasing sales. corporate gift basketThe CEO admitted that managing a firm's long-term reserves had always been at the center of his energy and determining stakeholders was instrumental. Weighing alternatives in every aspect was his solution to the question about best decision-making practice. The hour interview was almost over when the graduate asked his last question about what was the greatest liability and what was the greatest asset in the company. After bumbling through a list of financial jargon, the CEO stopped unexpectedly and thought carefully before saying that all of that was secondary because the employees could be the greatest asset or they could be the greatest liability. The individuals working for you can make or break the company. Simple as that. The CEO then took our friend's son out to lunch and they continued to talk. The conversation included examples from the CEO's working experience when he worked at a restaurant through college and when he managed various establishments. He had many examples of how good workers actually made the company money and the managers and owners did not always know it or recognize it. At the same moment, a impolite or incompetent or an employee with a bad attitude could ruin not only the sale at the time, but later. They discussed about the television show Undercover Bosses where CEOs pretend to be new employees on the ground level for a week to actually get some in field experience and insight. The CEO admitted that he had thought of doing that. The two of them throughout lunch talked about different episodes and came to the summation that employees do make or break a company. And usually what they want most even more than money or raises is to be dealt with respectfully and to have their efforts acknowledged. They want a thank you of some kind whether it be just a sincere thanks, a gift card, money, a promotion of a gift. The graduate revealed that his mom who had been an administrative assistant had just quit her job the week before saying she had just had enough. Her boss not only did not see what she had accomplished but did not seem to care about rewarding anyone. When she recommended he give gift cards he said that was fine but she would have to give them and write the note and he put her on a small budget. After a year she suggested they give time off to employees but he refused saying. She realized morale was really low and he did agree and she was to come up with something. She told him to come into the next morning meeting, which employees hated, with food. He told her to get some cheap donuts from the grocery store. She started just standing up to him and said no, he needed to spend some bucks and get quality pastries or food and quality coffee boxes from the Panera Bread down the street. He appointed her to do it and to be sure it was there on time. It did the trick and employees liked it. She needed a totally different idea for the mid afternoon meetings. So when she saw the huge basket delivered next door with all kinds of treats for employees she was impressed and contacted the basket company, Baskets by Rita. For the same money they put together a Corporate Gift Basket with goodies to put in the break room for everyone to enjoy. It was big and they delivered it to her that day. The boss walked in with the huge basket and there were cheers from the once tired employees. The student made an appointment the next day with his adviser to change his thesis topic to center on the importance of appreciation and recognition for employees contending that they are the most valuable long term investment.

Tuesday, October 2, 2012

Medical School Exams Stress Relievers

All those who are aware of individuals who are either applying to medical school or preparing to take medical licensing exams realize of how stressful they are. Just because everyone is cheering on a prospect does not take off the intense pressure they feel. Whether it is the medical students entrance exam or one of licensing exams they have a lot at risk and feel their whole future is resting on that specific test. Financially each assessment not passed brings on more financial issues to them and they probably have already built up high loans. So whether a person is taking the MCAT the Medical College Admission Test as a med school entrance exam or the the USMLE the United States Medical Licensing Exam or FSMB Federation of State Medical Boards they all mean huge stress. No one can take the exam or go through it for them so all others can do is support them to continue the degree programs, whether it be for a Bachelor/Doctor of Medicine or Doctor of Osteopathic Medicine or Doctor of Podiatric Medicine or even a masters of physician assistant program. Rocky Mountain Gift BasketSince so much is riding on the licensing in getting the medical degree phone calls of encouragement are encouraging but phone texts are even better since they can read them at their ease. A med students schedule is heavy and free time and sleep are minimal. It is always good to let them know you are thinking of them and you know how tough these times are and that they have your help. You can send a card. You can order a stress relief gift to be delivered to help them through those long study hours. University of Colorado med students have enjoyed the Med Student Care Package and Board Exam Gift from Baskets by Rita of Aurora. Located just down the street Baskets by Rita does ship across the United States so care packages are not limited to the Denver area or just Colorado. They are very cute and come in a doctor RX box. They have also been used for doctors to send to special patients or students they have mentored or as a thank you from a med student to thank a professor/doctor. Set up as the med student care package and board exam gift for support might have been the intent but they will customize it for a patient to send to thank a doctor or even for someone to send as a get well gift with a card saying just what the doctor ordered for you to get well. Relieving tension and showing emotional support are a definite positive impact on good mental health. Treats and good wishes are always welcome and relieve stress and show thanks, concern, care, best wishes.